Hojeong Chung Works

Intro

Overview

Research

Development

Final Design

Future steps

Diorama

AR · Personal project

Interactive Museum Exploration via Personalized AR Tours

The National Museum of Korea's extensive collection, while impressive, can be daunting for visitors, especially children and international audiences struggling with text-heavy displays.

'Diorama' offers a solution: a personalized AR museum tour app that guides users through curated courses based on their interests. By leveraging AR technology, 'Diorama' delivers rich information and interactive content, transforming the museum experience into an engaging and immersive journey through history.

Time Frame

August 2023 - Oct 2023
(10 weeks)

Project Role

Sole Designer

Deliverables

User research, Wireframe,
User journey, MVP model

Tools

Figma, Figjam

Outcome Overview

My Collection
Own Your Experience with
a Personal Artifact Collection
Diorama offers a feature that allows users to save "liked" artifacts to their personal collections. This allows them to revisit the artifacts they've seen at any time and create their own meaningful collections.
Artifact Interactiion
Maximizing Immersion
through Interactive Artifact Experiences
Diorama goes beyond simply providing basic information about artifacts; it offers interactive features that allow users to directly engage with them. For example, users can rotate artifacts 360 degrees, zoom in and out to observe details, or view virtual reconstructions.
Select Tour
Selection of Complex Museum
Tour Methods
Providing personalized and efficient museum experiences by offering customized tour options and in-museum navigation. These features empower visitors to explore the museum based on their individual needs and preferences, maximizing their enjoyment and understanding of the exhibits.
My Collection
Own Your Experience with
a Personal Artifact Collection
Diorama offers a feature that allows users to save "liked" artifacts to their personal collections. This allows them to revisit the artifacts they've seen at any time and create their own meaningful collections.
Artifact Interactiion
Maximizing Immersion
through Interactive Artifact Experiences
Diorama goes beyond simply providing basic information about artifacts; it offers interactive features that allow users to directly engage with them. For example, users can rotate artifacts 360 degrees, zoom in and out to observe details, or view virtual reconstructions.
Select Tour
Selection of Complex Museum
Tour Methods
Providing personalized and efficient museum experiences by offering customized tour options and in-museum navigation. These features empower visitors to explore the museum based on their individual needs and preferences, maximizing their enjoyment and understanding of the exhibits.
My Collection
Own Your Experience with
a Personal Artifact Collection
Diorama offers a feature that allows users to save "liked" artifacts to their personal collections. This allows them to revisit the artifacts they've seen at any time and create their own meaningful collections.
Artifact Interactiion
Maximizing Immersion
through Interactive Artifact Experiences
Diorama goes beyond simply providing basic information about artifacts; it offers interactive features that allow users to directly engage with them. For example, users can rotate artifacts 360 degrees, zoom in and out to observe details, or view virtual reconstructions.
Select Tour
Selection of Complex Museum
Tour Methods
Providing personalized and efficient museum experiences by offering customized tour options and in-museum navigation. These features empower visitors to explore the museum based on their individual needs and preferences, maximizing their enjoyment and understanding of the exhibits.
My Collection
Own Your Experience with
a Personal Artifact Collection
Diorama offers a feature that allows users to save "liked" artifacts to their personal collections. This allows them to revisit the artifacts they've seen at any time and create their own meaningful collections.
Artifact Interactiion
Maximizing Immersion
through Interactive Artifact Experiences
Diorama goes beyond simply providing basic information about artifacts; it offers interactive features that allow users to directly engage with them. For example, users can rotate artifacts 360 degrees, zoom in and out to observe details, or view virtual reconstructions.
Select Tour
Selection of Complex Museum
Tour Methods
Providing personalized and efficient museum experiences by offering customized tour options and in-museum navigation. These features empower visitors to explore the museum based on their individual needs and preferences, maximizing their enjoyment and understanding of the exhibits.

Research

Background

The National Museum of Korea, the country's largest, boasts a vast collection of artifacts and information, offering rich experiences to visitors. Ironically, this very scale can also present challenges. Visitors, especially those with limited time, often feel overwhelmed and unsure where to begin their exploration.

This difficulty is compounded by the museum's reliance on text-based information. Brief descriptions next to exhibits often fail to convey the full historical context and significance of the artifacts, leading to a passive, superficial viewing experience. This is particularly problematic for children and international visitors, for whom text-heavy explanations can be difficult to grasp, creating a barrier to fully appreciating the museum's educational and cultural value.

Furthermore, the museum faces an uneven distribution of visitor traffic, with the prehistoric gallery near the entrance receiving disproportionately high visitation. Despite the equal effort invested in preparing all exhibitions, galleries beyond the first floor often struggle to attract the same level of attention.

During my internship at the museum, I witnessed firsthand the disconnect between the meticulously prepared content by curators and the actual visitor experience. I saw many visitors struggling to navigate the museum effectively.
These experiences inspired me to develop 'Diorama,' a personalized AR museum tour app designed to make the museum experience more accessible and enjoyable for everyone. 'Diorama' aims to bridge the gap between the museum and its visitors, offering a richer and more meaningful experience for all.

Problem Overview

Problem

Proposed Solutions

Lack of Interactivity and Visitor Engagement

A lack of interactive elements and engaging presentation in exhibitions can result in passive viewing, making it difficult for visitors to connect with the material and retain information.

Introducing and Enhancing Interactive Elements

Enhance visitor engagement with museum content by using digital technologies, such as touchscreens, interactive maps, augmented reality (AR), and virtual reality (VR).

Bridging the Knowledge Gap in Museum Experiences

Many visitors enter the museum with limited prior knowledge about its contents, which can create challenges in engagement and understanding, highlighting the need for accessible and informative pathways to enrich their experience.

Visual Aids for Enhanced Understanding

Enhancing information delivery by shifting from text-heavy explanations to a visually engaging approach that incorporates visuals to aid visitors in better understanding complex museum content by simplifying key concepts and offering intuitive pathways for exploring museum contents.

Hindrance to Exploration

Adhering to a strict chronological viewing order can make revisits to the museum feel repetitive and predictable, limiting visitor movement and reducing the excitement of discovering new exhibits or exploring freely.

Personalized Museum Exploration

Offer visitors the ability to select their own routes through the museum, emphasizing thematic groupings and suggesting diverse exploration pathways to enhance their experience.

Research Methods

To gain a comprehensive understanding of museum experiences across different age groups, I conducted research. This study aimed to identify universal challenges and opportunities within museum settings, focusing on enhancing visitor engagement and accessibility.

Secondary Research

To establish a foundation for the research, I reviewed existing secondary research to understand exhibition experience behaviors and determine the scope of necessary improvements.

Survey Analysis

By conducting an online survey with 33 participants, I was able to identify overall limitations in the visitor experience at the National Museum of Korea

Non-participant observation

By shadowing three groups of visitors with varied demographics and observing their conversations and behaviors at the National Museum of Korea, I gained a deep understanding of the specific challenges faced by museum visitors

Research Highlights

Secondary Research Highlights

In the initial stage of the research, a survey review of existing literature helped to narrow the scope of the research and establish the target and research direction. Importantly, access to large-scale survey results, which would have presented a significant logistical challenge for an individual researcher, provided insights into overall visitor behavior regarding exhibition guides and related offerings. This research led to the conclusion that providing a consistent experience for the entire visitor group, rather than focusing on specific age demographics, is crucial.

Gender
Visit Purpose
Service Average Satisfaction Score / Facility utilization rate
Visit Frequency
28%
72%
Male
Female
1st Visit
21.7%
2-3 Visits
37.5%
4 + Visits
40.8%
Cultural Experience
34.0%
Knowledge/Education
29.9%
Leisure/Relaxation
29.2%
Other
6.9%
34.0%
29.9%
29.2%
6%
Nationality
Korean100% (A total of 1080 participants in the vote)
Results of the 2023 Customer Satisfaction Survey at the National Museum of Korea
Method
Score
Rate
Museum Docent-Led Tours
87.5
35.1%
Videos Shown in Exhibition Halls
85.5
44.5%
Printed Exhibition Guides
84.3
70.4%
Exhibition Guide App
84.3
33.3%
Exhibition Guide Robot "CUI”
82.1
35.0%
Byun, H. (2015). A study for the interaction between the communication among family member and how family visitors tour the museum - The case of National Museum of Korea (Master's thesis, Hanyang University).
Research Purpose
This study aims to examine how the patterns and extent of communication among family visitors vary depending on the type of museum experience. It seeks to identify factors influencing communication and, ultimately, to explore how museums can accommodate and support family visitors in the context of museum education.
The concluding section of the thesis outlined the problems as follows:
Families exploring the museum independently need interpretive materials that empower parents to guide their children's learning.
Docent-led tours should be shortened to minimize children's fatigue and maximize engagement.
Inconsistent explanations from docents hinder visitors from having a uniform experience.
Mobile guides should avoid simply delivering information and instead focus on more engaging content.
Gender
Visit Purpose
Service Average Satisfaction Score / Facility utilization rate
Visit Frequency
28%
72%
Male
Female
1st Visit
21.7%
2-3 Visits
37.5%
4 + Visits
40.8%
Cultural Experience
34.0%
Knowledge/Education
29.9%
Leisure/Relaxation
29.2%
Other
6.9%
34.0%
29.9%
29.2%
6%
Nationality
Korean100% (A total of 1080 participants in the vote)
Results of the 2023 Customer Satisfaction Survey at the National Museum of Korea
Method
Score
Rate
Museum Docent-Led Tours
87.5
35.1%
Videos Shown in Exhibition Halls
85.5
44.5%
Printed Exhibition Guides
84.3
70.4%
Exhibition Guide App
84.3
33.3%
Exhibition Guide Robot "CUI”
82.1
35.0%
Byun, H. (2015). A study for the interaction between the communication among family member and how family visitors tour the museum - The case of National Museum of Korea (Master's thesis, Hanyang University).
Research Purpose
This study aims to examine how the patterns and extent of communication among family visitors vary depending on the type of museum experience. It seeks to identify factors influencing communication and, ultimately, to explore how museums can accommodate and support family visitors in the context of museum education.
The concluding section of the thesis outlined the problems as follows:
Families exploring the museum independently need interpretive materials that empower parents to guide their children's learning.
Docent-led tours should be shortened to minimize children's fatigue and maximize engagement.
Inconsistent explanations from docents hinder visitors from having a uniform experience.
Mobile guides should avoid simply delivering information and instead focus on more engaging content.
Gender
Visit Purpose
Service Average Satisfaction Score / Facility utilization rate
Visit Frequency
28%
72%
Male
Female
1st Visit
21.7%
2-3 Visits
37.5%
4 + Visits
40.8%
Cultural Experience
34.0%
Knowledge/Education
29.9%
Leisure/Relaxation
29.2%
Other
6.9%
34.0%
29.9%
29.2%
6%
Nationality
Korean100% (A total of 1080 participants in the vote)
Results of the 2023 Customer Satisfaction Survey at the National Museum of Korea
Method
Score
Rate
Museum Docent-Led Tours
87.5
35.1%
Videos Shown in Exhibition Halls
85.5
44.5%
Printed Exhibition Guides
84.3
70.4%
Exhibition Guide App
84.3
33.3%
Exhibition Guide Robot "CUI”
82.1
35.0%
Byun, H. (2015). A study for the interaction between the communication among family member and how family visitors tour the museum - The case of National Museum of Korea (Master's thesis, Hanyang University).
Research Purpose
This study aims to examine how the patterns and extent of communication among family visitors vary depending on the type of museum experience. It seeks to identify factors influencing communication and, ultimately, to explore how museums can accommodate and support family visitors in the context of museum education.
The concluding section of the thesis outlined the problems as follows:
Families exploring the museum independently need interpretive materials that empower parents to guide their children's learning.
Docent-led tours should be shortened to minimize children's fatigue and maximize engagement.
Inconsistent explanations from docents hinder visitors from having a uniform experience.
Mobile guides should avoid simply delivering information and instead focus on more engaging content.
Gender
Visit Purpose
Service Average Satisfaction Score / Facility utilization rate
Visit Frequency
28%
72%
Male
Female
1st Visit
21.7%
2-3 Visits
37.5%
4 + Visits
40.8%
Cultural Experience
34.0%
Knowledge/Education
29.9%
Leisure/Relaxation
29.2%
Other
6.9%
34.0%
29.9%
29.2%
6%
Nationality
Korean100% (A total of 1080 participants in the vote)
Results of the 2023 Customer Satisfaction Survey at the National Museum of Korea
Method
Score
Rate
Museum Docent-Led Tours
87.5
35.1%
Videos Shown in Exhibition Halls
85.5
44.5%
Printed Exhibition Guides
84.3
70.4%
Exhibition Guide App
84.3
33.3%
Exhibition Guide Robot "CUI”
82.1
35.0%
Byun, H. (2015). A study for the interaction between the communication among family member and how family visitors tour the museum - The case of National Museum of Korea (Master's thesis, Hanyang University).
Research Purpose
This study aims to examine how the patterns and extent of communication among family visitors vary depending on the type of museum experience. It seeks to identify factors influencing communication and, ultimately, to explore how museums can accommodate and support family visitors in the context of museum education.
The concluding section of the thesis outlined the problems as follows:
Families exploring the museum independently need interpretive materials that empower parents to guide their children's learning.
Docent-led tours should be shortened to minimize children's fatigue and maximize engagement.
Inconsistent explanations from docents hinder visitors from having a uniform experience.
Mobile guides should avoid simply delivering information and instead focus on more engaging content.

Survey Highlights

Drawing from secondary research findings, I created a survey focused on the exhibition experience of visitors to the National Museum of Korea, open to all age groups. Critically, this approach, informed by the target range and secondary data, enabled me to include questions designed to understand the reasons behind user satisfaction with particular exhibition materials. ( A total of 33 participants in the vote )

“ ...The exhibition lacks sufficient and varied explanations, and the layout is monotonous ...”
“ ...Towards the end of an exhibition, I find it difficult to stay engaged because I start to feel fatigued...”
“ ...It felt like they had just thrown together artifacts that any museum would have. The permanent exhibition was especially disappointing in this regard...”
“ ...I had high expectations for the best museum in Korea, but the exhibits were not as distinctive as I had hoped...”
Q.
Please share your negative experiences with the exhibition in National Museum of Korea
Insights
Visitors are seeking more diverse, engaging, and intellectually stimulating experiences from exhibitions.
1/2
“ ...The descriptions of the exhibits are often too long and the font is too small, causing my child to lose interest after a while ...”
“ ...There were many terms that were difficult to understand, not only for elementary school students but also for adults...”
“ ...I wanted to be able to appreciate the artwork without needing prior knowledge or explanations....”
“ ...I wish museums weren't places only for serious intellectuals. It would be better if they were more intuitive....”
Q.
Please share your negative experiences with the exhibition in National Museum of Korea
Insights
Visitors desire a more user-friendly and inclusive museum experience that prioritizes clear and concise information, and a welcoming atmosphere.
2/2
Q.
What methods do you use to remember or recall your exhibition experiences?
Checking photos on the phone album
Collecting booklets or brochures
Purchasing souvenirs
Uploading to social media
40.6%
9.4%
12.5%
12.5%
“ ...It was convenient to download the app on my phone, so I didn't have to rent a separate device. However, there were limited audio devices available, so sometimes I couldn't get one...”
“ ...The podcasts provided detailed curations for each artifact, allowing me to explore the exhibition at my own pace....”
“ ...Most of the media devices were broken and couldn't be used. Also, I felt uncomfortable using devices that had been used by other people...”
“ ...I wanted to join a guided tour, but the time slots were limited, so I had to wait a long time. However, it was good to be able to ask questions...”
Q.
What aspects of the digital experience did you find most enjoyable or frustrating?
Insights
Visitors appreciate the convenience and personalization offered by digital tools in museums, but there is a need for improved accessibility, reliability, and hygiene of these technologies.
“ ...The exhibition lacks sufficient and varied explanations, and the layout is monotonous ...”
“ ...Towards the end of an exhibition, I find it difficult to stay engaged because I start to feel fatigued...”
“ ...It felt like they had just thrown together artifacts that any museum would have. The permanent exhibition was especially disappointing in this regard...”
“ ...I had high expectations for the best museum in Korea, but the exhibits were not as distinctive as I had hoped...”
Q.
Please share your negative experiences with the exhibition in National Museum of Korea
Insights
Visitors are seeking more diverse, engaging, and intellectually stimulating experiences from exhibitions.
1/2
“ ...The descriptions of the exhibits are often too long and the font is too small, causing my child to lose interest after a while ...”
“ ...There were many terms that were difficult to understand, not only for elementary school students but also for adults...”
“ ...I wanted to be able to appreciate the artwork without needing prior knowledge or explanations....”
“ ...I wish museums weren't places only for serious intellectuals. It would be better if they were more intuitive....”
Q.
Please share your negative experiences with the exhibition in National Museum of Korea
Insights
Visitors desire a more user-friendly and inclusive museum experience that prioritizes clear and concise information, and a welcoming atmosphere.
2/2
Q.
What methods do you use to remember or recall your exhibition experiences?
Checking photos on the phone album
Collecting booklets or brochures
Purchasing souvenirs
Uploading to social media
40.6%
9.4%
12.5%
12.5%
“ ...It was convenient to download the app on my phone, so I didn't have to rent a separate device. However, there were limited audio devices available, so sometimes I couldn't get one...”
“ ...The podcasts provided detailed curations for each artifact, allowing me to explore the exhibition at my own pace....”
“ ...Most of the media devices were broken and couldn't be used. Also, I felt uncomfortable using devices that had been used by other people...”
“ ...I wanted to join a guided tour, but the time slots were limited, so I had to wait a long time. However, it was good to be able to ask questions...”
Q.
What aspects of the digital experience did you find most enjoyable or frustrating?
Insights
Visitors appreciate the convenience and personalization offered by digital tools in museums, but there is a need for improved accessibility, reliability, and hygiene of these technologies.
“ ...The exhibition lacks sufficient and varied explanations, and the layout is monotonous ...”
“ ...Towards the end of an exhibition, I find it difficult to stay engaged because I start to feel fatigued...”
“ ...It felt like they had just thrown together artifacts that any museum would have. The permanent exhibition was especially disappointing in this regard...”
“ ...I had high expectations for the best museum in Korea, but the exhibits were not as distinctive as I had hoped...”
Q.
Please share your negative experiences with the exhibition in National Museum of Korea
Insights
Visitors are seeking more diverse, engaging, and intellectually stimulating experiences from exhibitions.
1/2
“ ...The descriptions of the exhibits are often too long and the font is too small, causing my child to lose interest after a while ...”
“ ...There were many terms that were difficult to understand, not only for elementary school students but also for adults...”
“ ...I wanted to be able to appreciate the artwork without needing prior knowledge or explanations....”
“ ...I wish museums weren't places only for serious intellectuals. It would be better if they were more intuitive....”
Q.
Please share your negative experiences with the exhibition in National Museum of Korea
Insights
Visitors desire a more user-friendly and inclusive museum experience that prioritizes clear and concise information, and a welcoming atmosphere.
2/2
Q.
What methods do you use to remember or recall your exhibition experiences?
Checking photos on the phone album
Collecting booklets or brochures
Purchasing souvenirs
Uploading to social media
40.6%
9.4%
12.5%
12.5%
“ ...It was convenient to download the app on my phone, so I didn't have to rent a separate device. However, there were limited audio devices available, so sometimes I couldn't get one...”
“ ...The podcasts provided detailed curations for each artifact, allowing me to explore the exhibition at my own pace....”
“ ...Most of the media devices were broken and couldn't be used. Also, I felt uncomfortable using devices that had been used by other people...”
“ ...I wanted to join a guided tour, but the time slots were limited, so I had to wait a long time. However, it was good to be able to ask questions...”
Q.
What aspects of the digital experience did you find most enjoyable or frustrating?
Insights
Visitors appreciate the convenience and personalization offered by digital tools in museums, but there is a need for improved accessibility, reliability, and hygiene of these technologies.
“ ...The exhibition lacks sufficient and varied explanations, and the layout is monotonous ...”
“ ...Towards the end of an exhibition, I find it difficult to stay engaged because I start to feel fatigued...”
“ ...It felt like they had just thrown together artifacts that any museum would have. The permanent exhibition was especially disappointing in this regard...”
“ ...I had high expectations for the best museum in Korea, but the exhibits were not as distinctive as I had hoped...”
Q.
Please share your negative experiences with the exhibition in National Museum of Korea
Insights
Visitors are seeking more diverse, engaging, and intellectually stimulating experiences from exhibitions.
1/2
“ ...The descriptions of the exhibits are often too long and the font is too small, causing my child to lose interest after a while ...”
“ ...There were many terms that were difficult to understand, not only for elementary school students but also for adults...”
“ ...I wanted to be able to appreciate the artwork without needing prior knowledge or explanations....”
“ ...I wish museums weren't places only for serious intellectuals. It would be better if they were more intuitive....”
Q.
Please share your negative experiences with the exhibition in National Museum of Korea
Insights
Visitors desire a more user-friendly and inclusive museum experience that prioritizes clear and concise information, and a welcoming atmosphere.
2/2
Q.
What methods do you use to remember or recall your exhibition experiences?
Checking photos on the phone album
Collecting booklets or brochures
Purchasing souvenirs
Uploading to social media
40.6%
9.4%
12.5%
12.5%
“ ...It was convenient to download the app on my phone, so I didn't have to rent a separate device. However, there were limited audio devices available, so sometimes I couldn't get one...”
“ ...The podcasts provided detailed curations for each artifact, allowing me to explore the exhibition at my own pace....”
“ ...Most of the media devices were broken and couldn't be used. Also, I felt uncomfortable using devices that had been used by other people...”
“ ...I wanted to join a guided tour, but the time slots were limited, so I had to wait a long time. However, it was good to be able to ask questions...”
Q.
What aspects of the digital experience did you find most enjoyable or frustrating?
Insights
Visitors appreciate the convenience and personalization offered by digital tools in museums, but there is a need for improved accessibility, reliability, and hygiene of these technologies.

Non-participant observation Highlights

As part of my research, I conducted a non-participant observation study at a museum. I followed three groups of visitors: a family with a young and older elementary school-aged child, a group of women in their 20s or 30s, and a group of elderly individuals. By observing these groups and analyzing their conversations, I aimed to gain insights into the real-world challenges faced by museum visitors.

Research Conclusion

By combining literature reviews, surveys, and non-participant observation, I have identified several persistent issues that visitors encounter during their museum experiences

Inefficient Wayfinding and Spatial Design causing Chronological Congestion

The absence of varied routes and clear wayfinding results in chronological viewing patterns and bottlenecks, hindering efficient navigation and location of exhibits.

Challenges Related to Information Accessibility and Clarity:

Inadequate, unclear, and inconsistent information presentation, arising from factors such as docent explanations and the use of complex terminology in contextual materials, leads to diverse visitor experiences and comprehension levels.

Lack of Interactive Engagement and Context

Exhibitions lack sufficient interactive elements and meaningful context to foster deeper engagement with artifacts and prevent visitors from recording personal reflections.

Issues Concerning Digital Tools and Services

Limited availability and hygiene concerns regarding shared digital devices, including audio guides, create accessibility and usability issues.

Development

Developing Solutions

Through extensive research, including user interviews, analysis of customer inquiries, and competitive benchmarking, I have identified key insights that have informed the development of design principles focused on addressing user requirements. These principles will provide a framework for maintaining a cohesive user experience across all design iterations.

Enhancing Visitor Engagement and Context

Implement interactive and reflective experiences that provide context, encourage active participation, and facilitate personal connections with the exhibited material.

Improving Information Accessibility and Clarity

Eliminate information barriers by providing clear, concise, and multi-layered information that caters to diverse learning styles and levels of prior knowledge.

Structuring Framework

User Flow

Persona & Storyboard

To design the ideal user experience for Diorama, I developed personas and storyboards to effectively visualize user needs and scenarios. These were informed by my analysis of research data, ensuring they accurately reflected user expectations, motivations, and pain points.

Han Min-ju ( 26 years old )

Background

Majored in Computer Engineering and works at an IT company. Not a frequent museum visitor, but decided to visit one this time to spend time productively.

Goal

To have a valuable and enjoyable experience on the first visit, even without prior historical knowledge

Pain Points / Frustrations

Lack of knowledge about Korean history

Unfamiliarity with museums.

Needs & Expectations

Desire to see unique Korean artifacts.

Desire to efficiently see only the key artifacts.

Minju notices an advertisement for the National Museum of Korea on a bus, decides to take a tour for first-time visitors.

She decides to use the AR service, preferring a self-guided experience over pamphlets, audio guides, and crowded docent tours.

Before entering the exhibit hall, she scans a QR code with her mobile phone to activate the AR service

Minju explores the available courses and chooses the "Visitor Trails - 30 Masterpieces" course, designed for first-time visitors.

The AR service starts the guided tour, providing directions and information about the first masterpiece.

An interactive icon appears on the screen, overlaid on the artifact

Minju stopps at one of the artifact. She taps the icon, initiating an interactive experience with the artifact.

Within the interaction view, clickable elements on the artifact are highlighted.

Tapping each highlighted element reveals further information or triggers an interactive response.

She leaves the museum, feeling satisfied with the visit.

Wireframe

Through the development of user flows, personas, and storyboards, I gained valuable insights into user needs and behaviors. These insights are now being directly translated into low-fidelity wireframes, ensuring a user-focused design

Mid-fidelity

Apply AR Feature

Choose Course

Choose tour

Start tour

Explore the Artifact

Interact the Artifact

Explore on your own

Archieved

Archieved Artifact

Detailed Information

Low-fidelity (Hover your mouse here)

Apply AR Feature

Choose Course

Choose tour

Start tour

Explore the Artifact

Interact the Artifact

Explore on your own

Archieved

Archieved Artifact

Final Design

Optimized Visitor Flow
To enhance visitor convenience and ensure a seamless, enjoyable experience, Diorama offers a variety of tour options tailored to diverse interests, providing a personalized museum experience by allowing visitors to explore exhibits that align with their preferences. Additionally, Diorama’s in-exhibition navigation system helps visitors easily locate and engage with the artifacts that interest them most.
Uncovering History Through Interaction
Diorama enables users to explore the historical context of museum artifacts through interactive experiences, immersing them in the world of these artifacts by unveiling their hidden narratives and profound significance. By employing a range of interactive technologies, Diorama captivates visitors and delivers information at varying levels of depth, ensuring an engaging and rewarding experience for all.
Personalized Exhibition, Accessible with a QR Code
Diorama transforms your visits into lasting memories. Save your favorite artifacts, photos, and comments to build a unique collection. After leaving the museum, easily revisit your personalized exhibition with a simple QR code.

Future Steps

Multilingual Support

With a 56% increase compared to pre-COVID levels in 2019 and a 35% increase compared to 2023, which marked the highest museum attendance, the growing number of international visitors highlights the need to consider app language support to accommodate their needs.

Enhancing Museum Visit Memory Features

The current app includes a feature for revisiting and recalling past museum experiences. Moving forward, we plan to explore more interactive ways to relive these experiences, such as through social media sharing or other engaging methods.

@2024 HOJEONG CHUNG